VA Hospital Care: Everything You Need To Know About The VA Health Care System

1 year ago
VA Hospital Care: Everything You Need To Know About The VA Health Care System


When most people think of Veterans Affairs (VA) hospitals, they imagine a large and imposing building with strict rules and long waiting times. However, this is not the case. VA hospitals offer a wide variety of services that are tailored to veterans’ needs quickly and reliably.

In fact, many veterans prefer VA hospitals to civilian hospitals because of the unique benefits they offer. If you are a veteran or know someone who is, it’s important to understand what VA hospitals are and what they can do for you. This article will discuss everything you need to know about VA hospitals, including how they operate.

What Is A VA Hospital?

A VA hospital is a hospital that is run by the United States Department of Veterans Affairs. These hospitals are specifically designed to provide health care services for veterans, and they offer a wide variety of services that are not typically available at civilian hospitals. Some of the most common services offered at VA hospitals include:

Mental health care: VA hospitals offer a wide variety of mental health services, including counseling, group therapy, and medication management.

Substance abuse treatment: Many VA hospitals have programs specifically designed to help veterans overcome substance abuse problems. These programs can include detoxification, counseling, and medication-assisted treatment.

Primary care: VA hospitals offer comprehensive primary care services, including preventive care, routine check-ups, and medical treatment for minor illnesses and injuries.

Rehabilitation services: VA hospitals offer a wide variety of rehabilitation services, including physical therapy, occupational therapy, and speech therapy.

Specialty care: VA hospitals offer a wide variety of specialty care services, including cardiology, oncology, and neurology.

What Is The Veteran Health Administration?

A group of surgeons performing an operation


The Veterans Health Administration (VHA) is the nationalized health care service of the United States Department of Veterans Affairs (VA), implemented by the Under Secretary of Veterans Affairs for Health. It’s important to keep in mind that the VHA is different from the U.S. Department of Defense Military Health System. We will talk more about this later.

The Veterans Health Administration (VHA) provides veterans with healthcare and related services through the management and operation of 134 VA Community Living Centers (VA Nursing Homes) programs, 800+ Community Based Outpatient Clinics (CBOC), and 171 VA Medical Centers (VAMC).

The Veterans Health Administration is the Department’s largest division, employing over 350,000 people. All VA hospitals, clinics, and medical centers are owned and operated by the Department of Veterans Affairs rather than private businesses, and all of the personnel working in VA hospitals are government employees. Because of this, Veterans who qualify for VHA healthcare do not pay premiums or deductibles but may have to make copayments depending on the treatment they are receiving.

Is The VHA The Same As The Department Of Military Health System?

Military personnel, retirees, dependents, and military families use a different healthcare system than the VA. Instead, the military has the Military Health System. This system consists of 57 hospitals, 400 clinics, and additional operations on bases and ships. The system primarily focuses on active-duty personnel but can also provide care for retirees, dependents, and former spouses when available.

The military also offers a health insurance plan called TRICARE for active-duty personnel, retirees, dependents, and military families. TRICARE is very similar to Medicare; in fact, its allowable charges are even equal to those of Medicare. This insurance scheme lets active-duty personnel, as well as retirees, dependents, and military families, get private care when a military facility isn’t readily available.

How Is VHA Care Administered?

Veteran Healthcare is divided into three main groups. In this section, we will talk more about how care is administered throughout the Veteran Health Administration.

Primary And Specialty Care

The term “Patient Aligned Care Teams (PACT)” is used to describe primary care. PACTs deliver accessible, patient-centered care and are looked after by primary care providers with the assistance of other professional and non-professional staff.

Veterans receiving treatment will be considered the focus of a “teamlet,” which includes a primary care provider, RN care manager, LPN/health tech, and medical support assistant (MSA). This teamlet has backup from a larger “team” that comprises social workers, dieticians, pharmacists, and mental health specialists.

General care includes the following:

  • Health evaluation and counseling
  • Disease prevention
  • Nutrition counseling
  • Weight control
  • Smoking cessation
  • Substance abuse counseling and treatment
  • Gender-specific care for women veterans (e.g., cervical cancer screens/Pap smears), breast cancer screens (mammograms), birth control, and preconception counseling

VHA also provides management and screening of a number of chronic conditions, including:

  • Hypertension
  • Heart disease
  • Cancer
  • Chronic lung disease
  • Diabetes mellitus
  • Osteoporosis
  • Arthritis

This care is provided by VA-owned hospitals but may also be done in community-based outpatient clinics (CBOC). In an emergency, any hospital can provide the necessary medical attention, although VA hospitals are always capable of providing emergency care.

Veterans are also eligible for transplant service if the need arises. VA has sixteen transplant centers across the country that specialize in providing solid organ transplants for most major organs, such as the heart, lungs, and kidneys. Patients will be referred to these transplant centers by their Primary Care Team. Travel to these sites is completely free or paid back to Veterans after they finish.

Mental Health

Examples of mental health treatments include:

  • Evaluation and therapy for issues such as depression, mood, and anxiety disorders
  • Intimate partner and domestic violence
  • Elder abuse or neglect
  • Parenting and anger management
  • Marital, caregiver, or family-related stress
  • Post-deployment adjustment or post-traumatic stress disorder

Veterans who have experienced sexual abuse or assault, also known as military sexual trauma (MST), while serving are eligible for free, confidential therapy and treatment through the VHA.

Dental Care

If a veteran wants dental care through the VA, they must have a service-related dental disability or condition. This also applies to prisoners of war (POWs), veterans with 100 percent service-connected disabilities, and those who are unemployed because of their disabilities. In addition, this encompasses veterans enrolled in a vocational rehabilitation program as well as homeless veterans receiving care under VHA Directive 2007-039.

Non-Medical Programs

A medical helicopter


Asides from the medical programs that the VHA offers, they also provide a plethora of non-medical services. These services are designed to help veterans with their day-to-day lives and improve their quality of living. Some examples of these programs include:

Family Caregivers Program

The Department of Veterans Affairs (VA) offers a program called the Family Caregivers Program to assist post-9/11 veterans’ family caregivers. Primary family caregivers who are not already covered by a health plan may receive a stipend, training, mental health services, travel and lodging reimbursement, and access to healthcare insurance if they meet certain criteria in their home state.

Residential Care

The Department of Veterans Affairs (VA) provides residential care in a number of its domiciliaries across the country. These homes provide long-term, short-term, or respite care for eligible veterans.

The VA also provides nursing home services to Veterans through VA-owned and -operated Community Living Centers, State Veterans’ Homes, and community nursing home programs.

Frequently Asked Questions

Below, we tackle some of the most frequently asked questions about VA hospitals.

Do All Veterans Qualify For Healthcare At A VA Medical Center?

Many people erroneously think that all veterans receive free health care benefits for the rest of their lives. The main condition for receiving health care is serving in combat. Veterans who served in combat operations can sign up for VA health care within five years of coming back, and even after those five years are up, they will still be part of the system.

Veterans who don’t apply within five years or never took part in combat operations must meet other criteria to enroll for VA care, such as having service-related disabilities, being a former prisoner of war, exposure to toxic substances and environmental hazards like Agent Orange, low income, or being a veteran from World War I.

The priority system not only tells how much care a veteran is eligible for but also non-service conditions that can be treated. In addition, it identifies how much copayments will cost for the designated level of care.

The VA will also sometimes reimburse healthcare services to a veteran’s dependents. President Barack Obama and Congress expanded the reimbursement program in 2010 to include not just the primary family caregiver of a veteran but any other form of health insurance as well–such as Medicaid or Medicare.

Does The VA Bill Private Insurance And Medicare?

The VA may require private insurance to cover the cost of a veteran’s health care. If a veteran has private insurance and is treated at a VA facility for injuries or impairments that are not connected to military service, the VA can charge the individual’s personal policy.

However, the VA is generally unable to charge Medicare, which would amount to the federal government charging itself. There are certain exemptions, particularly for emergency care provided at a VA facility, but it is mostly prohibited by law.

Do Veterans Need To Pay Premiums?

Unlike private health insurance, where customers pay a monthly premium, veterans using the VA system don’t have to worry about that. However, they may need copayments for certain services, which could range from $8 up to thousands of dollars depending on the type and length of care.

In general, veterans with the worst service-related injuries, including those who are unable to work as a result of their injuries, are entitled to waived or reduced copayments in most cases. In some theaters of war, there are specific exemptions for particular circumstances.


The Veterans Health Administration is a large and complex system, but it provides vital care to those who have served our country. If you have questions about your eligibility for VA health care benefits or about the care you or a loved one may receive, don’t hesitate to contact us. We’re here to help.

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